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Amazon Update Troubleshooting

If you are having problems updating the Greed for Glory application on your Kindle please take the following steps to successfully update the application. This is a core issue with Amazon's app store failing to update their store page for your device. As this process is completely controlled by Amazon, we are unable to take any steps to correct it. However, we do have advice for working around this issue: 


Clear your Amazon Store Cache, to clear you Amazon Store cache please take the following steps:
1. On the home screen tap on the top right corner of your device 
2. Tap 'more'
3. Tap on 'Applications'
4. Find the app for the the Amazon Store
5. Tap on the 'clear cache'
6. Update Greed for Glory through the Amazon Store

If this does not work, please take the next step:
1. Uninstall Greed for Glory
2. Re-Install Greed for Glory

(Please note that you will not lose your account by uninstalling/re-installing. However, it is important to write down your user ID number so that if you ever need assistance with recovering your account it can be tracked down through that number.)

You can find your user ID number by taking the following steps:
1. Launch Greed for Glory 
2. Tap on the hammer icon on the right side of the screen
3. Tap on the Gear 
4. Scroll down to find your user ID number/email address attached to your account

Or you can contact our support directly by taking the following steps:
1. Launch Greed for Glory
2. Tap on the hammer icon on the right side of the screen
3. Tap on the Gear
4. Tap on the button 'help' 
5. Tap on the button 'connection' 
6. Describe your issue in the email (our support team will work with you from there)

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